New Year’s Eve Canal Cruise Dinner

Bag exciting offers on New Year’s Eve Canal Cruise Dinner from the New Year Dubai Package.

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• All guests must bring their Emirates ID or passport when coming for the activity.
• The dress code is smart party wear. Kindly stick to the mentioned dress code.
• We will forward the exact location details and contact person information one or two days before the activity.
• The dinner cruise is available only on 31^st December 2025 since it is a New Year activity.
• Our pickup and drop-off are available from centrally located hotels and residences in the city.
• The schedule for private transfers may vary depending on traffic and location.
• Pickup and drop-off may not be available in areas with road closures after 4 PM.
• If the weather is bad, the coast guard may restrict open waters, and the cruise location could change.
• The cruise departs on time and will not wait.
• Guests who arrive late or miss the tour are marked as no-shows and are not eligible for a refund.
• Airport pickups are not available.
• Kindly bring a light jacket in case the weather turns cold.
• Children must join the activity with their legal guardians.

• Transfers are available from hotels and accommodations only. No airport pickup is available.
• Traffic remains at its peak during New Year. Therefore, the pickup and drop-off timings can change (30 to 60 minutes) as per the traffic conditions in the city.
• The pickup timings will be 07:45pm to 08:15pm (if selected).
• The boarding time is from 09:00pm to 09:45pm.
• The cruising time is from 10:00pm to 01:00am (1st January 2026).
• The drop-off time is between 2:00am to 3:00am, depending on the location.
• Al Jaddaf Waterfront is the boarding point.

• Get the best price from us.
• Round-the-clock chat support.
• Quick booking service.
• Top-notch facilities.

• After the tour is booked, cancellations are not permitted, and a 100% cancellation fee applies.
• We hold the right to cancel and refund your payment if the tour becomes unavailable.
• If we cancel the booking for any reason, your refund will be processed and should reflect in your bank statement within 7–14 days.

Health-Related Cancellation and Refund Policy

In the event that a customer seeks to cancel a New Year booking due to a health-related circumstance, the Company requires the submission of valid medical documentation substantiating the condition. Refund requests arising from health issues will be reviewed and processed only upon receipt and verification of such documentation. The Company reserves the right to decline refund requests that are not supported by appropriate proof or that do not meet the criteria outlined in this policy.

• Kids below three years old can join the activity for free.
• Children between three and ten years old must book the child’s tickets.
• Others must book standard tickets.

Kindly note that the organization reserves the right to cancel the charter or event in case of the following circumstances:

1. Unfavorable weather or sea conditions

In cases of circumstances like bad weather or sea conditions that present a safety risk, the organizer or captain may delay, reschedule, or cancel the sailing.

2. Technical/operational issues

For everyone’s safety, the organizer may cancel the booking in case of mechanical failure, safety issues, or operational problems.

3. Requirements not met, only if applicable

The New Year Cruise event requires a minimum number of participants. If the requirement is not met by the deadline, the organizer reserves the right to cancel the event.

4. Force Majeure Events (Natural disasters, government restrictions, pandemics, or major emergencies)

These events are not in the organizer’s control. Thus, it may lead to cancellation without liability.

5. No additional compensation

The organizer will only refund the paid amount. Any additional expenses like travel, accommodation, or third-party bookings by the guests are not the responsibility of the organizer.

All the guests will be notified as soon as possible via email, SMS/phone, or the booking platform where the reservation is made.

6. Liability limitation

The Organizer’s responsibility is limited solely to returning the charter fee paid by the guests. They cannot be held liable for weather conditions or for any missed scheduled experiences, including fireworks, that may be affected by circumstances beyond their control.